:root{font-family:Inter,Segoe UI,Arial,sans-serif;color:#182b3b;background:#f5f7fa;font-synthesis:none;font-size:14px}*{box-sizing:border-box}body{margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:3px}button{cursor:pointer;border:1px solid #d7dfe6;background:#fff;border-radius:8px;padding:10px 14px;color:inherit}button:hover{background:#edf3f6}button:disabled{opacity:.6;cursor:default}a{color:#176b70}input,select,textarea{border:1px solid #c9d4dd;border-radius:7px;padding:11px;background:#fff;color:inherit;max-width:100%}textarea{resize:vertical}h1,h2,h3,p{margin-top:0}h1{font-size:32px;letter-spacing:-1px;margin-bottom:10px}h2{font-size:24px;letter-spacing:-.5px}small{display:block;color:#687d8d;line-height:1.5}label{display:flex;flex-direction:column;gap:7px;font-weight:600;margin-bottom:18px}.brand{font-weight:800;letter-spacing:2px;color:inherit;text-decoration:none;font-size:18px;display:block}.brand span{display:block;font-size:10px;letter-spacing:3px;color:#72d5be;margin-top:8px}.shell{display:flex;min-height:100vh}.shell>aside{width:240px;background:#142c3c;color:#e5edf3;padding:34px 22px;position:fixed;inset:0 auto 0 0;display:flex;flex-direction:column}.navlabel{color:#829ba9;letter-spacing:1.6px;font-size:10px;font-weight:700;margin:38px 10px 12px}nav button{display:flex;width:100%;justify-content:space-between;text-align:left;border:0;background:transparent;color:#b8c9d4;font-size:13px;line-height:1.5;padding:11px 12px;margin:3px 0}nav button:hover,nav button.active{background:#244353;color:#fff}nav button.active{box-shadow:inset 3px 0 #72d5be}nav button span{font-size:11px;opacity:.8}.asidebottom{margin-top:auto;padding-top:35px;font-size:12px}.asidebottom p{margin-bottom:6px}.asidebottom button{margin-top:16px;background:transparent;color:#a7bdc9;border-color:#355264}.dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#72d5be;margin-right:6px}.shell>main{margin-left:240px;width:calc(100% - 240px);padding:36px 40px}header{display:flex;justify-content:space-between;gap:20px;align-items:center}.eyebrow{font-size:10px;font-weight:800;letter-spacing:2px;color:#54838b;margin-bottom:13px}.subtitle{color:#6a7e8c;font-size:13px}.headeractions{display:flex;gap:10px}.primary{background:#176e70;border-color:#176e70;color:#fff}.primary:hover{background:#11595b}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin:24px 0}.stats div{background:#fff;border:1px solid #e0e6eb;padding:20px 22px;border-radius:12px}.stats span{font-size:12px;color:#718594}.stats strong{display:block;font-size:29px;margin-top:10px;letter-spacing:-1px}.toolbar{display:flex;gap:10px;margin:28px 0 18px}.toolbar input{flex:1;min-width:100px}.toolbar select{font-size:12px}.listheading{display:flex;justify-content:space-between;font-size:12px;margin:0 2px 12px;color:#728594}.listheading strong{color:#314958}.ticketlist{border:1px solid #dee5eb;border-radius:12px;background:#fff;overflow:hidden}.columnheads,.ticketrow{display:grid;grid-template-columns:105px minmax(210px,2.4fr) minmax(115px,1fr) 135px 95px;gap:15px;text-align:left;align-items:start}.columnheads{padding:14px 20px;background:#f9fbfc;font-size:10px;font-weight:700;letter-spacing:.3px;color:#8394a1}.ticketrow{width:100%;border:0;border-top:1px solid #edf0f3;border-radius:0;padding:19px 20px;font-size:12px;line-height:1.5}.ticketrow strong{font-size:13px;font-weight:650}.ticketrow p{margin:6px 0 0;color:#718290;font-size:12px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.ticketrow small{font-size:10px;margin-top:6px}.priority{font-size:10px;border:1px solid #d6e0e6;padding:2px 7px;border-radius:5px;color:#647b8d;display:inline-block}.P1{color:#ae4143;background:#fff0ef;border-color:#f2d4d0}.P2{color:#a47825;background:#fff8e8;border-color:#f3e5c2}.status{display:inline-block;border-radius:20px;padding:4px 9px;font-size:10px;white-space:nowrap;background:#f0f3f6;color:#62778a}.waiting{background:#fff5df;color:#906b1d}.ready,.inprogress{background:#e5f5f0;color:#227663}.blocked,.awaitingapproval{background:#ffefed;color:#a34f4b}.review,.needstriage{background:#efecfb;color:#746092}.done{background:#e6f4eb;color:#41765a}.reviewflag{font-size:9px;display:inline-block;color:#87702d;margin-top:6px}.overdue{color:#ad4848}footer{display:flex;justify-content:space-between;gap:30px;margin:25px 2px;font-size:11px;color:#71818e;line-height:1.6}footer strong{color:#354f61}footer p{margin:5px 0;max-width:800px}.health{font-size:11px;color:#758797;border-top:1px solid #dfe6eb;padding-top:16px}.health p{line-height:1.6;margin:15px 0}.overlay{position:fixed;inset:0;background:#122a3c66;display:flex;justify-content:flex-end;z-index:5}.panel{position:relative;background:#fff;width:660px;max-width:100%;height:100%;overflow:auto;padding:34px 32px;box-shadow:-10px 0 40px #0d243326}.close{position:absolute;top:16px;right:18px;font-size:22px;line-height:1;border:0}.panel label{font-size:12px}.formgrid{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}.callout{font-size:12px;padding:15px;background:#eef5f8;line-height:1.6;border-radius:8px}.error{background:#fff0ed;padding:14px;border-radius:8px;color:#9b3c30;margin-bottom:15px}.history{margin-top:35px;border-top:1px solid #dde5eb;padding-top:25px}.history article{border-left:2px solid #c2dacf;padding:0 0 20px 15px;font-size:12px}.history small{margin:5px 0}.history pre{font-size:11px;white-space:pre-wrap;overflow-wrap:anywhere}.history p{margin:10px 0;line-height:1.6}.notice{width:100%;text-align:left;margin-bottom:10px}.empty{padding:50px;text-align:center;color:#768b9b}.loading{padding:70px}.login{max-width:510px;margin:10vh auto;padding:40px}.login .brand{margin-bottom:50px}.login .brand span{color:#176e70}.login h1{font-size:42px;line-height:1.15}.login p{color:#71818e;line-height:1.7;margin:25px 0}.login form{margin:35px 0}.login form input,.login form button{width:100%;margin:5px 0 15px}.login form button{background:#176e70;color:#fff;padding:14px}@media(min-width:1700px){.shell>main{padding:40px 60px}.ticketrow,.columnheads{grid-template-columns:120px minmax(260px,3fr) 180px 150px 120px}}@media(max-width:1150px){.shell>aside{width:190px;padding:28px 14px}.shell>main{margin-left:190px;width:calc(100% - 190px);padding:28px 20px}.headeractions{flex-direction:column}.ticketrow,.columnheads{grid-template-columns:80px minmax(160px,2fr) 100px 115px}.ticketrow>div:last-child,.columnheads>span:last-child{display:none}.toolbar{flex-wrap:wrap}.toolbar input{flex-basis:100%}}@media(max-width:760px){.shell{display:block}.shell>aside{position:static;width:100%;padding:18px 20px}.brand span{display:inline;margin-left:12px}.shell>aside .navlabel,.asidebottom,.shell>aside nav:nth-of-type(2){display:none}.shell>aside nav{display:flex;overflow:auto;margin-top:15px;gap:7px}.shell>aside nav button{white-space:nowrap;width:auto;padding:8px}.shell>aside nav button span{margin-left:7px}.shell>main{margin:0;width:100%;padding:24px 16px}header{align-items:flex-start}h1{font-size:26px}.eyebrow{font-size:8px}.subtitle{max-width:230px;font-size:12px}.headeractions button{font-size:11px;padding:9px}.stats{grid-template-columns:repeat(2,1fr);gap:9px;margin:18px 0}.stats div{padding:15px}.stats strong{font-size:25px}.toolbar select{flex:1;min-width:0}.listheading span,.columnheads{display:none}.ticketrow{grid-template-columns:70px 1fr;gap:8px;padding:16px}.ticketrow>div:nth-child(3){grid-column:2;font-size:10px;color:#71818e}.ticketrow>div:nth-child(3) small{display:inline;margin-left:8px}.ticketrow>div:nth-child(4){grid-column:2}.ticketrow>div:last-child{display:block;grid-column:2;font-size:10px}.ticketrow>div:last-child small{display:inline;margin-left:12px}.formgrid{gap:0 10px}.panel{padding:35px 20px}.login{margin:4vh auto;padding:30px}footer{display:block}.health{margin-top:20px}}